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(More customer reviews)The gun in our 1400 watt GE over-the-range microwave gave out after just 3 1/2 years of use. SO, we decided to shell out the big bucks to buy this Electrolux. (It matches our new Electrolux range, which we actually love).
The problem is that there is no turn table in this unit and the "cook-2-perfection technology" is, in a word, *PITIFUL*! The way it cooks reminds me of the $100 units you give your kids to take to college.
Breakfast sandwiches (from the freezer) burn in the center and are still cold on at least one edge. Two hot dogs for one minute wrapped in a paper towel were nearly burnt on one end and just warm on the other.
I tried the "sensor cook" for a mini-bag of popcorn and it shut off after about 10 kernels popped! The "sensor cook" settings appear to be trainable so I think I can add more (or less) time, but it's not clear to me from the manual if the microwave remembers those, or if I have to add more time every time I use the "sensor cook" buttons. (If it can't remember the tweaks, what good is it?)
Electrolux must use this manual for a different microwave oven too, because it constantly references the turntable that I only wish it had.
We're *extremely* disappointed and I wish I could send it back. I guess I'll have to go find a 3rd party turntable, or cook everything on 60% power. Oh, and just so you know, "Electrolux is not responsible for any damage to the oven when accessories are used". Does that mean that a turntable invalidates the "FULL ONE YEAR WARRANTY"?
Note: This was purchased locally and with installation, not from Amazon. If you're handy, and have help, installation is typical of over-the-range microwaves. ["Made in USA from domestic and imported parts". January 2008?]
UPDATE: 1/28/2009
I called Electrolux to complain about how badly this microwave worked. (Invoking the one year warranty). They attempted to tell me that I needed to use the rack for cooking popcorn. (I could hear them quickly flipping through the user's manual). After I pointed out to them that page 17 of their manual specifically says "do not use the rack unless you are cooking multiple dishes" they sent a repair man.
Well, there are two rotating discs under the floor of the microwave, (supposedly to scatter the beam) and they were both rotating. It boiled a cup of water within 3 minutes. The company rep said that I might have better luck if I elevated food a couple of inches off of the bottom. But, the overall conclusion was: Works as expected. (Gee, thanks).
I tried a micro-go-round. It helped, a little. Very annoying to use however.
Finally, after 3 short months, sick of my food ending up both burned and frozen at the same time, I JUNKED the Electrolux and bought another GE. (Pssst - the repair guy said not to buy anything but GE! We also bought the extended warranty - not that it would have helped with the Electrolux!)
My conclusion: Electrolux microwaves are junk - a total waste of money. And, Electrolux was ABSOLUTELY NO HELP in resolving this problem. (Do you think I'll ever buy anything from them again?)
Click Here to see more reviews about: Electrolux : EI30MH55GS 30 Over-the-Range Microwave Oven - Stainless Steel
Electrolux, the Leading European Premium Appliance Brand. Built on a European heritage of innovation, their appliances help you create your home just the way you want it. Explore their sophisticated products, get design tips from their style trendsetters and turn your home into a reflection of you. Electrolux premium appliances have been used in fine homes and restaurants throughout Europe for more than 70 years. With 120 designers at eight design studios in seven countries, Electrolux appliances feature a truly unique design and quality that have set the standard in the appliance industry. Most of all, Electrolux helps you create the kitchen you've always wanted. A place that welcomes family and friends and nourishes the body and soul. Electrolux's over-the-range microwaves come with cook-2-perfection technology evenly distributes microwave cooking energy throughout the oven's interior for even cooking. Extra-large 2.1 cubic foot interior with 1,200 watts of cooking power offers consumers the versatility they are looking for. A 13 x 9 pan with handles can be evenly heated. Fifteen Sensor Touch options available to determine exact cooking time of many commonly prepared dishes. Sensors eliminate guesswork by automatically calculating remaining cooking time. Innovative design maximizes cooking space, allowing entire meals to be completed at one time.
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